UX Design0 → 1Luxury E-Commerce

Prava

Luxury furniture, digitally native.

Furlenco's parent company launched Prava, a luxury furniture and lifestyle brand inspired by the Sanskrit word 'Pravaha' (flow). I designed the entire digital experience end-to-end. The challenge: establishing trust in a premium category where people don't buy furniture the way they buy electronics.

Role
Lead UX Designer
Company
Furlenco / HoK
Scope
End-to-end 0 → 1
Platform
Web · Mobile
Prava, luxury furniture digital experience
01

A different kind of trust

Buying luxury furniture online is fundamentally different from buying tech, fashion, or even rental furniture. The stakes are higher, the decision slower, and the trust model is entirely different.

High investment, low frequency

A ₹2L sofa isn't an impulse buy. People research for weeks, visit showrooms, touch fabrics. The digital experience had to match that deliberation.

Trust through tangibility

In luxury, people need to feel, sit, and see in their space. A product grid with stock photos doesn't build the confidence to click "Buy".

Lifestyle, not just furniture

Prava isn't selling units, it sells collections, aesthetics, an evolving relationship with your living space. The UX needed to carry that story.

02

Research & Brief

The Brand

Key Aspects of Prava

  • Premium, Contemporary Furniture: a range of modern and elegant furniture pieces for homes.
  • High-Quality Materials: focused on durability, craftsmanship, and aesthetic appeal.
  • Curated Collections: designed for urban homes with a focus on luxury and comfort.
  • Theme-based setups: complete theme readiness for the customer to explore and get insights towards building a theme for the house.
The Web Experience

A digital extension of a premium showroom

The web experience was envisioned as a digital extension of a premium physical experience centre, translating the luxury, feel, and interactivity of an in-store furniture-buying journey into an immersive online platform.

  1. 1. Immersive Visual Storytelling: High-res imagery, 360° product views, AR/VR integration, and interactive lookbooks with curated design inspirations.
  2. 2. Personalised & Guided Shopping: Room-based browsing: users explore setups like Living Room, Bedroom, Workspaces instead of categories.
  3. 3. Engaging Features: Interactive effects to feel different materials (leather, wood grain, fabric) through product texture detailing.
  4. 4. Seamless & Detailed Checkout: Recreating the premium, tactile, personalised shopping journey, blending digital convenience with showroom exclusivity.
Homepage wireframe, Option 1 vs Option 2
Early homepage wireframe explorations, two directions
03

Conceptual Model

From site map to screen flows, defining how themes, products, cart, and checkout connect across the experience.

Conceptual model, site map and information architecture
Conceptual model and site map
Wireframe flows for theme and product pages
Wireframe explorations for theme and product flows
04

Two Approaches for Themes

Option A combined the product and theme story in one experience. Option B gave themes an exclusive story page accessible from both themes and rooms pages.

Two theme approaches, Option A (combined) vs Option B (exclusive story page)
Comparing two structural approaches for how themes surface in the experience
05

Information Architecture

Mapping out the competitive landscape and structuring Prava's content around themes, rooms, and product categories, not the typical e-commerce taxonomy.

Information architecture, competitive analysis and theme/category structure
Competitive analysis and the theme-first content structure
06

Wireframes

Low-fidelity screens covering the full journey, homepage, theme browsing, product detail, cart, and checkout, before committing to visual design.

Prava wireframes presentation
07

Wireframes as a starting point

Wireframes gave us the structure, but the real refinements happened when we moved to visuals. Every screen was revisited, spacing tightened, hierarchy sharpened, and interactions rethought with real content and imagery in place.

What wireframes solved

  • Page structure and content hierarchy across flows
  • Navigation patterns and how users move between themes, rooms, and products
  • Core layout decisions for product detail, cart, and checkout

What changed in visuals

  • Typography and spacing adjusted once real imagery filled the layouts
  • Collection pages evolved from grids to immersive story-driven scrolls
  • Checkout got simplified, removing steps that felt heavy once real product data was in place
"The wireframes were the map. The visual design was the territory, and the territory always has details the map can't show."
08

Designing for premium

Every UX decision was filtered through one question: does this make the experience feel worthy of a premium purchase?

Collections, not categories
Discovery

Collections, not categories

Instead of "Sofas → Dining → Beds", Prava opens with curated collections, Floral Affair, Abstract Energy, BOHO Earth, Eclectic Glamour. You browse by aesthetic, not by furniture type.

Closing the touch gap
Tangibility

Closing the touch gap

Rich photography, material close-ups, dimension overlays, room visualisation. Every screen answers the question a showroom visit answers: "Will this work in my space?"

Freedom Circle, luxury that evolves
Ownership Model

Freedom Circle, luxury that evolves

Prava's signature programme lets customers refresh their furniture with annual collections. The UX had to make this unconventional model feel natural and desirable, not confusing.

09

The Collections

Four launch collections, each with a distinct visual identity, designed to feel like entering a different room, not scrolling a different filter.

Floral Affair collection
Abstract Energy collection
BOHO Earth collection
Eclectic Glamour collection
Annual collections, each a curated aesthetic world
10

Visual Designs

High-fidelity screens across all flows, homepage, theme browsing, product detail, cart, and checkout, built with real Prava imagery and materials.

Prava visual designs
11

The Desktop Experience

The desktop version wasn't a scaled-up mobile app. People browse furniture on their laptops with intent, comparing options, leaving tabs open for days. We designed the web experience around that behaviour.

12

Desktop Wireframes

Exploring layout, navigation, and content hierarchy for the wider canvas before committing to visuals.

13

Desktop Visual Design

High-fidelity desktop screens bringing the wireframes to life with Prava's visual language.

Desktop visual designs

Luxury furniture needs luxury UX.
Not louder, more considered.

Prava taught me that trust in premium categories is built through restraint, materiality, and giving people confidence that what arrives will match what they imagined.

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